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Trust and Collaboration in Business

(VA Success Story) Freydick Corrales Cruz Story: How Trust and Collaboration Transformed Monkeys Education Agency.

Trust and collaboration are essential in running a successful business, especially when juggling multiple responsibilities—managing operations, dealing with clients, and ensuring everything runs smoothly. For Freydick, the passionate mind behind Monkeys, this reality was all too familiar. His days were filled with admin tasks, client inquiries, visa applications, and endless calendar updates.

Despite the workload, he remained dedicated to helping international students find their path in Australia. To grow, he knew he needed help. That’s when he turned to Empowering Virtual Solutions (EVS) for support.

This is a story of persistence, trust, and the power of seeing potential in people—even when things don’t go perfectly from the start.

The Start of Freydick’s Journey with EVS

In June 2024, Freydick hired his first Virtual Assistant (VA), Joanne, through EVS. Aiming to free up time and focus on the bigger picture of Monkeys.

Joanne was brought in to handle the admin-heavy tasks:

  • Managing emails and updating websites
  • Scheduling appointments and calendar updates
  • Updating student records and visa applications

With initial adjustments, Freydick and the EVS team quickly worked together to set Joanne up for success. Regular support from EVS supervisors, Joanne received extra training in time management, calendar management, how to handle pressure, and overwhelm. This training helped Joanne grow in her role and become more confident in handling complex tasks.

A Valuable Lesson: The Power of Persistence

One of Freydick’s strengths as a business owner is his ability to see potential in people. With the support of the EVS team, Joanne refined her time management and productivity skills. Together, they structured a calendar that ensured efficiency.

By the sixth month, Joanne had become more independent, managing visa applications and Monkeys’s admin processes with minimal supervision.

Freydick noted:

“She’s reliable, easy to work with, and always willing to learn. We’ve had our challenges, but I’m proud of how far she’s come.”

Beyond Business: Freydick’s Contribution to the EVS Community

Freydick’s relationship with EVS goes beyond delegation. To support his students’ professional development and employment in Australia, last year he founded IDEAS, a marketing agency specializing in video and photography services. Through his IDEAS team, he became a valued supporter, sponsoring The Level Up Business Conference in March 2024 as the official videography and photography partner. His team captured key moments, making the event even more memorable.

Additionally, he has sponsored multiple face-to-face events, capturing moments that unite the EVS community.

A Growing Team and a Growing Business

 

His trust in EVS continued. In January 2025, he hired a second full-time VA to manage marketing and content creation for Monkeys.

Their new VA’s responsibilities include:

  • Creating and scheduling social media posts
  • Managing engagement and daily stories
  • Setting up event promotions
  • Producing content for TikTok and reels

Recent wins include:

  • Two visa approvals to close out 2024 and kick off 2025
  • Three new student enrollments
  • Joanne successfully organizing a webinar

What Freydick’s Story Teaches Us

Freydick’s journey with EVS highlights the importance of trust and collaboration. Building a successful working relationship takes time, patience, and effort—but when you invest in the right people and have the support of a dedicated supervisor, the results are worth it.

He frequently praises his supervisor Maria and the EVS team, for their attentiveness and guidance.

During one feedback session, he shared:

“Maria is always very attentive and willing to help. The EVS team is fantastic. They helped us manage everything during a challenging situation, and Joanne learned so much from that experience.”

“”Thank you for your help during the attempted hack; fortunately, we managed to keep everything safe by acting quickly.”. Joanne has also learned from this situation and we are using 1password already thanks to your suggestion. My 6 Stars is for the EVS Team as a group.”

With EVS support, VAs receive the training and guidance they need to succeed, making them valuable team members who can take initiative and grow alongside the business.

For Freydick, Joanne isn’t just a VA—she’s a reliable team member who helps him manage the daily grind, freeing him to focus on growing Monkeys and serving his clients.

Screenshot of Freydick’s EVS Google review 

Explore Monkeys Education and Migration Agency’s Services

Monkeys is a trusted partner for international students and migrants seeking opportunities in Australia.

Their comprehensive services include: 

📚 Language Programs to help students improve their English skills
💻 Online Education options tailored to various career paths
🏢 Work Opportunities for students and professionals looking to establish their careers
🎓 Vocational Courses and University Degrees to meet educational goals
📝 Visa Applications and Migration Advice to simplify the legal process
💬 Free Consultations to guide students and migrants through every step of their journey

Click Here to Learn More

It’s Time to Reclaim Your Time

Overloaded with tasks that pull you away from growing your business?
Struggling to keep up with admin, client management, and everything in between?

Freydick’s journey is proof that trusting the right Virtual Assistant can transform your day-to-day operations. It’s not just about ticking off to-dos—it’s about building a support system that lets you focus on what really matters.

Stop running on empty. Start delegating smartly.

📞 Let us help you find your ideal VA. Book a FREE Discovery Call today!
🌐 Visit us at empoweringvirtualsolution.com.
📧 Contact us at info@empoweringvirtualsolution.com to take the first step toward more time, less stress, and bigger results!

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