Virtual Assistants for Business Growth | Trusted & Inspiring About Us

About Empowering Virtual Solution

Helping Australian businesses grow smarter

At Empowering Virtual Solution, we help Australian business owners take control of their time, their teams, and their growth.

We are a Offshore Assistant Agency in Australia specialising in matching time-poor, growth-focused CEOs with highly trained Offshore Assistants who actually make a difference.

Not just extra hands.
The right people, doing the right work, the right way.

Growth should create freedom, not pressure.

Why We Do What We Do

A practical, people-first approach to building Offshore Assistant teams that actually support business growth.

Understanding the real bottlenecks

We start by identifying where time, decisions, and energy are being lost inside your business, so support is applied where it matters most.

Matching people, not just skills

We assess work style, communication, and business needs to ensure your Offshore Assistant integrates smoothly into your existing team.

Training, onboarding, and handover

Your Offshore Assistant is trained, onboarded, and prepared before starting, reducing friction and removing guesswork.

Ongoing supervision and growth

We don’t disappear after placement. Continuous support, performance oversight, and development ensure long-term success.

Built for long-term success

More Than a Offshore Assistant Agency

As a specialised Offshore Assistant Agency in Australia, we focus on long-term success by combining:

Structured Training

Every Offshore Assistant completes formal onboarding and role-specific training before starting.

Right-Fit Matching

We match based on work style, communication, and business needs, not just skills.

Clear Roles & KPIs

Defined responsibilities and measurable outcomes from day one.

Ongoing Supervision

Active oversight, performance reviews, and continuous support after placement.

Delegation Coaching

We guide business owners on how to work effectively with offshore team members.

Proven Track Record

Over 10 years of outsourcing experience, a 92 percent successful matching rate, and consistent 5-star client reviews.

Your OA, Your Business Backbone

What We Provide & What Our OAs Can Do

At Empowering Virtual Solution, we don’t just place OAs; we provide you with skilled, reliable offshore team members who seamlessly integrate into your business. Here’s how our OAs can support you:

Executive Assistance

Delegate tasks like travel bookings, meeting coordination, and document preparation to a dedicated Executive Assistant, giving you time for strategic decisions.

Marketing Support

Your OA can handle social media management, content creation, graphic design, and audience engagement, ensuring consistent and on-brand marketing across all platforms.

Project Coordination

Our OAs can help manage projects, track progress, coordinate teams, and ensure everything stays on track, leaving you to focus on growth.

Real Estate & E-commerce Support

Our OAs assist with property listings, client management, and real estate admin tasks, or help manage product listings, orders, and customer service for your e-commerce store.

Bookkeeping & Operations Support

Handle basic bookkeeping, invoicing, and other admin tasks to keep your business running smoothly without the stress.

Website Management

From content updates to troubleshooting, our OAs can manage your website, ensuring it stays up-to-date and fully operational.

The Owner of Empowering Virtual Solution

Meet the Founder – Francesca Moi

Francesca Moi is a dynamic entrepreneur and the driving force behind her innovative Offshore Assistant Agency in Australia. As a published author of The Power of Delegation and three other books, Francesca’s actionable insights and infectious personality inspire audiences to transform their businesses.

In less than four years, she scaled her first business from $120 to $1.5 million, building a community of over 450 entrepreneurs. Now, with her second business, Francesca is helping time-poor business owners across Australia reclaim their time and scale with confidence by matching them with highly skilled Offshore Assistants.

Francesca’s story is a powerful example of how strategic delegation can drive success and growth. She’s passionate about helping others achieve scalability and success, empowering them to grow with ease.

Her journey is a testament to the power of mindset shifts, strategic delegation, and unwavering dedication to helping clients achieve their goals. Francesca continues to inspire entrepreneurs around the world to take control of their time and build thriving businesses.

The Faces Behind EVS

Meet the EVS Team

At Empowering Virtual Solution, we’re proud to have a dedicated and talented team working together to help businesses scale and thrive. Each team member plays a vital role in supporting our mission to provide top-tier Offshore Assistant services to business owners across Australia and beyond.

Francesca

Chief Executive Officer

The visionary behind EVS, Francesca drives our mission to help business owners reclaim their time and scale their businesses.

Lina

Business Manager

Lina oversees day-to-day operations, ensuring everything runs smoothly, from client relations to team coordination.

Bebs

Client Success Manager

Leads the administrative team to ensure seamless processes and effective support for clients.

Rei

HR Specialist

Supports both our OAs and clients with recruitment, training, and employee wellbeing.

Maria

HR/Operational Support Specialist

Oversees the administrative operations, making sure everything runs efficiently and effectively.

Jhomz

HR Specialist/Project Management & Training

Plays a key role in onboarding, training, and fostering a positive, productive work environment.

Mae

Client Success Specialist

Leads the admin team in delivering precise and timely support to clients and their teams.

Dee

Client Success Specialist

Manages and guides our marketing team, creating strategies to elevate our clients’ presence and success.

Joann

Client Success Specialist

Helps manage marketing efforts, from social media to campaign execution, to drive engagement and growth.

Vine

Sales Assistant

Specialises in enhancing marketing operations, ensuring strategies align with client goals.

Denise

Executive Assistant to Francesca Moi

Provides high-level administrative support to Francesca, ensuring her schedule and priorities are managed seamlessly.

Erica

HR/Client Services Coordinator

Supports HR and client operations by managing staff coordination, onboarding, and client communications

Margie

Recruitment Specialist

Supports the human resources function, focusing on recruitment and staff development.

Ron

Marketing Assistant

Equips our marketing team with the skills needed to execute successful campaigns and drive growth.

Marie

Bookkeeper & Finance Assistant

Assists the marketing team with creative and operational tasks, helping execute campaigns and drive results.

Joyce

Executive Assistant to Business Manager

Provides administrative and operational support to help our business manager.

Cris

Marketing Assistant

Manages social media and podcast content to increase brand visibility, audience engagement, and lead generation.

Guiding Principles for Growth

EVS Core Values

Our Core Values drive everything we do, from delivering excellence to building genuine, long-lasting partnerships. These values guide us as we work together to help you reclaim your time and grow your business.

Respect

We respect each other, our clients, and the work we do – no matter what. At EVS, mutual respect is the foundation of everything we build.

Leveling Up

We believe in constant growth. Leveling up means improving our skills, thinking bigger, and doing the work that helps our clients, our team, and our business move forward every day.

We’ve got YOUR BACK

We’ve got your back. From day one, we stand by you, providing the support, training, and guidance you need to succeed.

Commitment

We are COMMITTED to your success. Your growth is our priority, and we’re here to ensure that every step you take is towards a more scalable, efficient business.

Our Clients

The Top Choice for Australian Businesses

At Empowering Virtual Solution, we’re proud to partner with 7-figure business owners who’ve transformed their teams and reclaimed their time.

What Our Clients Say About Us On Google

      EXCELLENT  
   Based on 37 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   AnnaC 
 
 
 
 Trustindex verifies that the original source of the review is Google. Can't speak highly enough of the team at EVS.  I've had my VA for 6 months now and she's amazing.  I've learned so much from her as she has from me.  She's taken so much of the admin tasks I was doing and has been a great assistant with knowledge, helping improve systems, working with new software like airtable and is just a kind, down to earth VA with a fabulous work ethic.
  
 
      Posted on Google  
   
   Joanne Omer 
 
 
 
 Trustindex verifies that the original source of the review is Google. i love working with EVS and the team.  Highly Reccommend
  
 
      Posted on Google  
   
   Serena Jones 
 
 
 
 Trustindex verifies that the original source of the review is Google. Choosing to engage EVS to find me a VA was the best decision I could have made for my business. They took the time to really listen to the type of support I needed, and the qualities that are important to me, and they matched me with the perfect person. My VA (Jay) is amazing. She is hard working, a fast learner, and more importantly truly committed to doing a fantastic job for our clients. I feel so lucky to have her and look forward seeing her develop with the business over the long term.
  
 
      Posted on Google  
   
   Sharon Jones 
 
 
 
 Trustindex verifies that the original source of the review is Google. Kate is absolutely amazing! She is incredibly responsive, proactive, and always goes above and beyond to ensure everything runs smoothly. Her attention to detail and dedication to her work make her an invaluable VA. I appreciate her professionalism, efficiency, and friendly approach - she truly makes life easier! 3 months in and we are seeing a great increase in followers across all platforms. I would not have the ability to complete what Kate has in this short time, due to working in my other business. Kate has been committed to growing my presence in a way that aligns with my brand and goals. Kate has engaged with my audience, and optimised visibility, making her a valuable asset.
  
 
      Posted on Google  
   
   Nikki Jenkinson 
 
 
 
 Trustindex verifies that the original source of the review is Google. EVS are a fantastic team, with a dedicated team of VA's. Glad they are part of our team :)
  
 
      Posted on Google  
   
   Peter Stack 
 
 
 
 Trustindex verifies that the original source of the review is Google. Computit has been working with Empowering Virtual Solution over the past 18 months, during which time we’ve engaged three different virtual assistants to support our business. Throughout this period, the EVS team has been responsive, professional, and genuinely committed to finding the right fit for our needs. When changes were required, communication was clear and the transition process was handled efficiently, with a focus on continuity and support. We appreciate their ongoing support and would recommend them to businesses looking for virtual assistance solutions.
  
 
      Posted on Google  
   
   Eleni NINEVSKI 
 
 
 
 Trustindex verifies that the original source of the review is Google. So easy to work with. Very high quality work. Excellent communication and tasks completed very fast.
  
 
      Posted on Google  
   
   Anna Capito 
 
 
 
 Trustindex verifies that the original source of the review is Google. The staff and service has been wonderful.  I couldn't be more happier with my VA and the care and attention the EVS team give to her and my business is fabulous.  Highly recommend.
  
 
      Posted on Google  
   
   Allied Admin Partners 
 
 
 
 Trustindex verifies that the original source of the review is Google. The team at EVS have been amazing to work with. I really appreciate all that they do and the amazing skills and commitment they have in assisting us on a weekly basis. Our VA (Nyx) is amazing. She is talented, hard working and truly committed to doing a fantastic job and we look forward seeing her grow with our business long term.
  
 
      Posted on Google  
   
   Donna McCormick 
 
 
 
 Trustindex verifies that the original source of the review is Google. Good morning Team, My VA Erica I had a meeting with Erica today .. and I will share with you that same as I shared with her as I feel she is my hidden little super star. We are a great match, very aligned, I can’t fault her at all. Erica asks clarifying questions if she doesn’t understand fully and gets it very quickly. She is efficient and has taken the time to understand my brand, she cares, she creates well and learns new things and implements them while. She is growing with me and me with her .. she said she needs a little more tasks which we addressed today in our meeting.. who asks for more work .. Erica does!!! Overall I am very happy with her work and she makes my life easier and that was the whole point of her coming on board. She is also subtlety gives me a nudge in areas I could support my own business better. Erica is a shining light  ✨✨✨ Thankyou Donna
  
 
  
  
 
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