I came across a line recently that stopped me: “Fear improves concealment, not performance.” Think about what that means inside your business. When a team member worries about getting something wrong, they do not suddenly become more capable or proactive. They become more careful....

I Used to Think I Was Good at Delegating I’d sit down with my team and unload every idea in my head. “Let’s do this.” “Oh, and we need to change that.” “Actually, what about this?” Two hours later, I’d walked away feeling productive....

The Mistake Happened Before They Even Started One of the conversations I hear more often than I’d like goes something like this: “Francesca, I hired someone offshore, but it didn’t work.” “They weren’t proactive.” “I had to keep checking everything.” “I thought they were...

Have you ever had a great idea for your business, written it down, and then watched it disappear into the growing list of things you’ll “get to later”? That was happening to Fiona Cullen. Fiona is the founder of Performastery, a leadership development business...

When businesses start building remote teams, they often focus on one question: “Did we hire the right person?” And yes, having the right person matters. But after working with hundreds of businesses offshore teams, we have noticed another issue that quietly costs businesses time,...