Virtual Assistants for Business Growth | Trusted & Inspiring About Us

About Empowering Virtual Solution

Helping Australian businesses grow smarter

At Empowering Virtual Solution, we help Australian business owners take control of their time, their teams, and their growth.

We are a Virtual Assistant Agency in Australia specialising in matching time-poor, growth-focused CEOs with highly trained Virtual Assistants who actually make a difference.

Not just extra hands.
The right people, doing the right work, the right way.

Growth should create freedom, not pressure.

Why We Do What We Do

A practical, people-first approach to building Virtual Assistant teams that actually support business growth.

Understanding the real bottlenecks

We start by identifying where time, decisions, and energy are being lost inside your business, so support is applied where it matters most.

Matching people, not just skills

We assess work style, communication, and business needs to ensure your Virtual Assistant integrates smoothly into your existing team.

Training, onboarding, and handover

Your Virtual Assistant is trained, onboarded, and prepared before starting, reducing friction and removing guesswork.

Ongoing supervision and growth

We don’t disappear after placement. Continuous support, performance oversight, and development ensure long-term success.

Built for long-term success

More Than a Virtual Assistant Agency

As a specialised Virtual Assistant Agency in Australia, we focus on long-term success by combining:

Structured Training

Every Virtual Assistant completes formal onboarding and role-specific training before starting.

Right-Fit Matching

We match based on work style, communication, and business needs, not just skills.

Clear Roles & KPIs

Defined responsibilities and measurable outcomes from day one.

Ongoing Supervision

Active oversight, performance reviews, and continuous support after placement.

Delegation Coaching

We guide business owners on how to work effectively with offshore team members.

Proven Track Record

Over 10 years of outsourcing experience, a 92 percent successful matching rate, and consistent 5-star client reviews.

Your VA, Your Business Backbone

What We Provide & What Our VAs Can Do

At Empowering Virtual Solution, we don’t just place VAs; we provide you with skilled, reliable offshore team members who seamlessly integrate into your business. Here’s how our VAs can support you:

Executive Assistance

Delegate tasks like travel bookings, meeting coordination, and document preparation to a dedicated Executive Assistant, giving you time for strategic decisions.

Marketing Support

Your VA can handle social media management, content creation, graphic design, and audience engagement, ensuring consistent and on-brand marketing across all platforms.

Project Coordination

Our VAs can help manage projects, track progress, coordinate teams, and ensure everything stays on track, leaving you to focus on growth.

Real Estate & E-commerce Support

Our VAs assist with property listings, client management, and real estate admin tasks, or help manage product listings, orders, and customer service for your e-commerce store.

Bookkeeping & Operations Support

Handle basic bookkeeping, invoicing, and other admin tasks to keep your business running smoothly without the stress.

Website Management

From content updates to troubleshooting, our VAs can manage your website, ensuring it stays up-to-date and fully operational.

The Owner of Empowering Virtual Solution

Meet the Founder – Francesca Moi

Francesca Moi is a dynamic entrepreneur and the driving force behind her innovative Virtual Assistant Agency in Australia. As a published author of The Power of Delegation and three other books, Francesca’s actionable insights and infectious personality inspire audiences to transform their businesses.

In less than four years, she scaled her first business from $120 to $1.5 million, building a community of over 450 entrepreneurs. Now, with her second business, Francesca is helping time-poor business owners across Australia reclaim their time and scale with confidence by matching them with highly skilled Virtual Assistants.

Francesca’s story is a powerful example of how strategic delegation can drive success and growth. She’s passionate about helping others achieve scalability and success, empowering them to grow with ease.

Her journey is a testament to the power of mindset shifts, strategic delegation, and unwavering dedication to helping clients achieve their goals. Francesca continues to inspire entrepreneurs around the world to take control of their time and build thriving businesses.

The Faces Behind EVS

Meet the EVS Team

At Empowering Virtual Solution, we’re proud to have a dedicated and talented team working together to help businesses scale and thrive. Each team member plays a vital role in supporting our mission to provide top-tier Virtual Assistant services to business owners across Australia and beyond.

Francesca

Chief Executive Officer

The visionary behind EVS, Francesca drives our mission to help business owners reclaim their time and scale their businesses.

Lina

Business Manager

Lina oversees day-to-day operations, ensuring everything runs smoothly, from client relations to team coordination.

Bebs

Client Success Manager

Leads the administrative team to ensure seamless processes and effective support for clients.

Rei

HR Specialist

Supports both our VAs and clients with recruitment, training, and employee wellbeing.

Maria

HR/Operational Support Specialist

Oversees the administrative operations, making sure everything runs efficiently and effectively.

Jhomz

HR Specialist/Project Management & Training

Plays a key role in onboarding, training, and fostering a positive, productive work environment.

Mae

Client Success Specialist

Leads the admin team in delivering precise and timely support to clients and their teams.

Dee

Client Success Specialist

Manages and guides our marketing team, creating strategies to elevate our clients’ presence and success.

Joann

Client Success Specialist

Helps manage marketing efforts, from social media to campaign execution, to drive engagement and growth.

Vine

Sales Assistant

Specialises in enhancing marketing operations, ensuring strategies align with client goals.

Denise

Executive Assistant to Francesca Moi

Provides high-level administrative support to Francesca, ensuring her schedule and priorities are managed seamlessly.

Holly

Admin Trainer

Manages and guides our marketing team, creating strategies to elevate our clients’ presence and success.

Margie

Recruitment Specialist

Supports the human resources function, focusing on recruitment and staff development.

Ron

Marketing Assistant

Equips our marketing team with the skills needed to execute successful campaigns and drive growth.

Dio

Marketing Assistant

Assists the marketing team with creative and operational tasks, helping execute campaigns and drive results.

Guiding Principles for Growth

EVS Core Values

Our Core Values drive everything we do, from delivering excellence to building genuine, long-lasting partnerships. These values guide us as we work together to help you reclaim your time and grow your business.

Respect

We respect each other, our clients, and the work we do – no matter what. At EVS, mutual respect is the foundation of everything we build.

Leveling Up

We believe in constant growth. Leveling up means improving our skills, thinking bigger, and doing the work that helps our clients, our team, and our business move forward every day.

We’ve got YOUR BACK

We’ve got your back. From day one, we stand by you, providing the support, training, and guidance you need to succeed.

Commitment

We are COMMITTED to your success. Your growth is our priority, and we’re here to ensure that every step you take is towards a more scalable, efficient business.